tado° Smart Ac Control V2 - Climate Assistant For Your Air Conditioner, Wi-Fi, Works with Amazon Alexa, Google Assistant & LFTTT

Works absolutely fine - but Tado's Customer service is appalling. Refusing to replace faulty devices although it is clearly a build quality problem, claiming that this is "Not covered by our warranty" - even after I sent photographs of a smart TRV basically falling apart..

I bought the Tado to allow me to remotely control the aircon in my kitchen (a Daikin unit) and to enable me to keep an eye on temperature and humidity in the house while my lodger is in charge. Connection to my Wi-Fi was straightforward, matching the unit to my aircon was a little more fiddly, but no real problem. In use, the unit runs cold indicating that very little power is being consumed. Control via the iPhone app is entirely straightforward, and if I choose to use this function, the system comes on when I am about quarter of a mile from home. Adjustment of this distance would be useful. Overall I'm very pleased with the system and coming home to a warm house is a great comfort on cold damp winter days. I look forward to the promised HomeKit integration.

If you're a fan of the Tado devices, you'll find this one a slight disappointment. It requires power, has no built in battery so that limits the flexibility and positioning unlike the other devices. Functionality-wise it operates well, controlling the temperature well with the usual geo-fencing etc. It can also use your a/c to heat as well as cool (if your a/c unit supports that). Overall I think it's an overpriced, slightly less flexible device but a somewhat worthy addition. I don't understand why it couldn't have used batteries though hence the lower rating.

The idea is great and when it works, it is fantastic. Setup was easy, but Tado failed to recognise my air con has fan speeds.The reason for the poor review is that the device regularly fails to respond to touches or is very slow. Sometimes you can tap several times and nothing will happen and then the unit will rapidly spin round the menu system like it is trying to catch up.Shame the unit requires a USB cable rather than using batteries like Tado’s other kit.Possibly a faulty unit so returning to Amazon for a replacement.UPDATE: V1 vs V2While returning the V1 unit I decided to upgrade to a V2 in the hope that the touch interface might have been improved, so got the chance to try them out side by side for a few days.The two units are absolutely indentical.They have the same part number and behave in exactly the same way. So maybe the software is different? Nope, not a jot of difference I can spot here either.To quote Tado on Twitter (9th May 2018) responding to Jake asking "what is the difference to the V1 hardware?"..."The Smart AC Control V2 has: -Smart Climate Assistant (geofencing, weather adaptation, smart schedule) - Energy Savings Report - 100 Days Energy Savings Guarantee (ESG) - Thermostatic Control - Climate Report in Mobile App - New and improved installation (faster and easier)"... well yes V2 does have all the above, but comparing them side by side, so does the V1. Installation was identical. More baffling, I can't find anything around weather adaptaion on either version. The V2 does come with the Engery savings guarantee.So there you have it, £30 extra for an energy savings guarantee.Also, buried deep on the tado website, they advise NOT to touch the device as it is powering up as it interferes with calibration. Can't say I've noticed any differernce. However, touching with two fingers rather than one seems to work better.I'd love to hear from Tado on what the difference really is.

Despite good customer service and clear intent to provide a good customer experience, they did not manage to muster A/C controls. They do not cover all available controls and the system works or does not totally unpredictably.Practically speaking, it is useless.

very friendly app!you need to carefully perform the setup.I have placed the device at a location that it has "direct" visibility with two air condition units , and I am managing a greater portion of the office with the device.It works impeccably!

Everything works well with my Panasonic Aircon. However the missing star is because I couldn’t home area properly because the map requires an address which always lead somewhere else when keyed in. The home location should be registerable with just the movable pin on the map.It would also be amazing if it could support fan and swing features in the future.Having a button in the app just to manually blast out signals helps as well.